Family Support Worker

Job Description

As Family Support Worker you will provide support to families visiting loved ones in the Visitor Centre, visitor centre services include; play and childrens services; and a catering service. You will work as one of the PACT Family team, you will be basedprimarily in the prisons visitor centre and visits hall providing support, advice and guidance to families visiting prisoners, facilitating prison visits and family days and supporting the play service.A Family Support Worker provides support to families visiting loved ones in the Visitor Centre. Visitor centre services include play and childrens services; and a catering service.About You:To be successful in this role you will have experience and understanding of working with families in a challenging environment, ideally involving offenders and/or their families. You will also have excellent organisational skills and the ability to manage ademanding work load. You will have the ability to contribute to planning and development of Pacts family work and also have knowledge of safeguarding/child protection practice. Furthermore you will have excellent interpersonal communication skills and abilityto work in build partnerships with a range of agencies.What Pact Offer:Pact offer a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme, life assurance, eye care vouchers, generous annual leave plus more. You will have the opportunity to attend internal training eventsto further develop yourself as an effective support work and you will undergo a thorough induction process and be supported by a friendly and enthusiastic team.Other information: Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriatea satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.About us:Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families. Pacts vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued.We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care. Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on ourwell-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120+ years of service delivery.Location: HMP Drake Hall - Eccleshall, StaffordshireContract Type: PermanentHours: Part Time, 10 hours per week covering Tuesday, Saturday & Sunday on a rotating basisSalary: £19,305.00 per annum FTE (£5,148 per annum pro rata)Benefits: Cycle to Work Scheme. Life Assurance. Season Ticket Loan. EAP Scheme.Closing date: 21st December 2022** We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.You may have experience of the following: Volunteer, Charity, Visitor Centre Assistant, Family Support Worker, Nursery Work, Play Work, Community Worker, Support Worker, Volunteering, Third Sector, Family Support, Charities, Support Work, Social Services, etc.REF-201 342