Technical Support Specialist

Job Location	Eastleigh, Bideford
Education	Not Mentioned
Salary	Salary negotiable
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

CK Group are recruiting for a Technical Support Specialist to join an international diagnostics company on a permanent basis at their site in Eastleigh, Southampton. The Company:Our client is an international specialist in infectious disease, with a diverse product range in oncology, microbiology, haematology and serology testing. Salary:CompetitiveLocation:Eastleigh, Southampton Your main duties will be to: Manage and resolve Tech Support Enquiries To be the main point of contact for the customer Provide technical support and problem solving for customers and the manufacturing team. Serve as a scientific consultant during client visits Presentation of reports to management and trend analysis to identify product failures. Monthly reporting of Tech Support EnquiriesYour Background:The ideal candidate for this role will have: Bachelors degree in a related field Experience of working within a laboratory and / or manufacturing environment Good scientific knowledge of PCR and qPCR. Strong background in customer services Benefits: 25 Days Holiday - Company Bonus Scheme or Commission Scheme Cycle to work scheme Buy/Sell Holiday (up to 5 days leave may be bought or sold) Refer a friend (£500 paid to employee for referring a new member of staff) Private Medical Insurance Pension Scheme: either the Group Pension Plan or the government NEST scheme Life Assurance (4 times annual salary)Entitlement to work in the UK is essential. For more information or to apply for this Technical Support Specialist position, please contact Faye Garside at CK Group on or email . Please quote reference 53021.

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