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Sales Office Manager

Greaves Recruitment Solutions
Job LocationEast Midlands
EducationNot Mentioned
Salary£30,000 - £40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

The Company:

  • The company are a Leading supplier of printed flexible packaging films and solutions. They are now looking for a Sales Office Manager to join their team paying up to £40,000pa depending on experience.
Title:
  • Sales Office Manager
Job Purpose of the Sales Office Manager:
  • To effectively co-ordinate and manage the internal Sales Office Team as a point of contact for customers relating to all enquiries and orders. To proactively build and maintain relationships with customers. Lead and guide staff within your team, set salesgoals, assign responsibilities and training.
Duties & Responsibilities of the Sales Office Manager:
  • Supervise and coordinate the daily activities and operations of the sales office.
  • Ensure customers’ requirements are adhered to by all internal sales staff.
  • Ensure all sales order information is correct and specifications are agreed and signed off by the customer.
  • Schedule and prioritize office activities to meet operating requirements.
  • Determine, plan and direct workflow.
  • Develop and monitor internal controls.
  • Analyse workflow issues and implement workable solutions.
  • Ensure adherence to quality standards are followed.
  • Develop effective working relationships with staff and stakeholders.
  • Initiate necessary training, guidance, and motivation to staff.
  • Initiate and maintain records in compliance with BRC.
  • Ensure that the customer orders are clearly identified for FSC products.
  • Act as liaison with other departments.
  • Ensure that the principal responsibilities of the Internal Sales Support Team are met.
  • To ensure proactive contact and account management is maintained. Keep up to date with developments and innovations which may provide the business with a competitive advantage either commercially or to improve efficiencies and/or quality.
Principal Responsibilities of the Internal Sales Support Team
  • To respond to all customer enquiries in a timely manner ensuring that where necessary all coordination of supplier pricing, material & product availability, technical specifications, and production capabilities has been effectively managed.
  • To ensure the effective coordination and distribution of information both internally and externally.
  • To facilitate effectively all customer pricing enquiries, making proactive contact with customers, suppliers, and the production team where necessary and procuring the necessary information to facilitate a positive outcome.
  • To manage the administration of customer product and price lists.
  • To ensure the effective implementation of all product price movements (increases or decreases) to all customers working closely with the Sales Director to achieve this.
  • To support the other members of the internal sales team to ensure first class customer service and administration is always maintained for all customers.
  • To maintain up to date knowledge of the flexibles market materials, products, innovations, and service offerings.
  • To ensure compliance with BRC and all company policies and procedures at all times.
  • To ensure compliance with FSC requirements all times.
  • Additional administrative and general office duties as requested.
Salary:
  • Up to £40,000 depending on experience.
If you feel you have the right skill set and attributes for this role and that it’s the challenge, you are looking then please contact us on a confidential basis.

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