Office Administrator & Customer Service assistant

Job Description

Office Administrator & Customer Service assistant WantedIf you want to have a calm, easy job, without any responsibility and independent creation then do not continue reading!Are you PRODUCTIVE and looking for a stable, predictable, secure and stimulating role We are looking for you!Our client "Ben’s Gutters Ltd" is a Market Leader company that operates in the Maintenance Industry, and specialises in residential and commercial gutter cleaning, and commercial roof maintenance. They are a company with over 10,000 happy customers that service different areas throughout the UK and are based in East Grinstead, West Sussex. We are currently looking for a PRODUCTIVE Office Administrator & Customer Service assistant.What is most important is that you have a proven record in previous jobs of a willingness to work hard, the ability to solve really difficult problems "head on" to get real and valuable results. We are looking for a person that can easily show us evidence of valuable results and production in past similar jobs or functions. You need to demonstrate some of your own good results created by taking initiatives in projects or areas from past jobs as well as describing what were your main functions and responsibilities.You will need to know the basics of this field, must be computer-literate, and have worked on a similar job in the past in the Maintenance sector demonstrating your ability to get results and products. You are good at learning and able to keep applying the knowledge you have in a stable and predictable fashion. You know the importance of routine and are used to building or keeping systems functioning without having to change them unless absolutely needed. You know the importance of being a person who likes to work consistently in a stable company, there will be a need for keeping routines and at the same time handling some changes over time. You will receive full training from senior management where you will learn to do most activities and procedures fairly exactly in order to handle the job in a stable and good way.As the Office Administrator & Customer Service assistant you have a natural sense for order and planning, and can prove that you have managed people towards success in the past. You have the ability to get things done on time and within budget. The most hard and demanding part of the job as well as the biggest obstacles in having and doing this job, is to have the overall responsibility of 8 - 10 Gutter Cleaners that will rely on you for your scheduling and planning abilities to ensure all paid and booked jobs are carried out, delivered and completed in an exact fashion and to the highest customer satisfaction. Your job and responsibility will be to schedule in all booked jobs between Head Office and your team of trained and experienced Gutter Cleaners. This includes being responsible for selecting the best travel routes for each Gutter Cleaner using mainly Google maps as one the tools, to reach their job locations. You will provide all support necessary to your team of Gutter cleaners to ensure a full delivery is completed.You will also be responsible for handling all incoming phone calls, delivering a 5* customer service, including direct handling of all customer complaints. This is not necessarily an easy task as there are quite a few competitors on the market and in order to keep winning, this company has to keep improving all parts of its operations.We will support you in keeping up with any technology development within our companys field of expertise.There will be opportunities to prove yourself and thus grow within the company.Interested Send your application and attach your CV with a list of achievements and results both in business as well as in other parts of your life.***If you don’t have the right to live and work in the UK , or if you are not based in East Grinstead or nearby, and you are not computer-literate, please DON’T APPLY ;