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Customer Service Advisor

Huntress
Job LocationEast Grinstead
EducationNot Mentioned
Salary£23,680 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service Advisor£23,680PermanentEast Grinstead - hybrid available after probationAre you looking for an opportunity within a well-established and reputable organisation that encourages growth and developmentDo you have previous experience of working within a contact centre/call centreThis could be the next role for you!The Role:Working as part of a fun and friendly team, this role will see you being responsible for answering incoming queries from customers via telephone, email, LiveChat and social media and ensuring a first-class service is delivered at all times.Skills Required:

  • Previous contact centre/call centre experience
  • Well-developed communication skills, both written and verbal
  • Customer focused approach to work
  • Ability to build strong working relationships
The hours for this role are 9.00am - 5.30pm (October - February) and 9am - 6pm (March - September) due to the nature of the business. There will be hybrid working available which is working 2 days a week in the office and 3 days a week from home. You willbe required to work 4 Saturdays (half days) a year, with half a day off in lieu the following week, however this will not start in the first 6 months of joining.In addition to a fantastic working environment, you will also be entitled to a comprehensive benefits package including:
  • 25 Days holiday (plus Bank Holidays)
  • Holiday Purchase and Sale
  • Pension
  • Life Assurance
  • Private Health Scheme
  • Discounts on retailers, products and services
  • Assistance of up to 50% off adult training courses
  • Childcare Voucher Scheme
  • Eye Care Voucher Scheme
  • Employee Advisory Service
The successful candidate will be given comprehensive training and support, and this is a great opportunity to work for a well-established industry leader, renowned for looking after their staff and who have built an excellent reputation over the years.Apply now to avoid disappointment!Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgroundsand will ensure measures are met when required, to allow a fair process throughout.PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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