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Customer Service Advisor

Meridian Business Support
Job LocationEast Grinstead
EducationNot Mentioned
Salary£22,000 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Would you like your nextCustomer Service Advisorrole toofferhybrid working from home,hardly any weekend work, no evening shiftwork and benefits that includeprivate healthcare, free parkinganddiscountsonretailers,holidays and gymAn industry leading membership organisation which boasts over 1 million members arelooking for an additionalCustomer Service Advisorto join their busy contact centre team. This established business prides itself on the support it providesto its members, and provides knowledge and expertise to members looking to make the most of their passionsAsCustomer Service Advisor, you will be:

  • Providing outstanding customer service to their members (and non members) across various touch points includingphone, e-mail, webchat and social media
  • Handling queries and complaints from members and non-members
  • Promoting and providing advice ona wide range ofproducts and services
  • Processing and escalating any customer complaints to ensure a first time resolution
  • Supporting other members of your team to ensure a high quality of service to members
Im really keen to speak to candidates who have experience as aCustomer Service Advisor, Contact Centre Agent, Call Centre Agent, Call Centre Advisor, or Customer Service Representativewithin a busy contact centre environment.PLEASE NOTE: Salary for this position is up to £23,680 p.a. (depending on experience).Benefits includefreeparking, hybrid working from home (3 days per week after initial 4-6 weeks), discounts on retail, holidays and gym, assistance towards training courses, private health scheme and more!If you dont want to drive, theiroffice is located within 5 minutes walk from the train station- so very easy to get to!

Keyskills :
customer service call centre contact centre

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