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3rd Line IT Support & Projects Engineer - East Grinstead, UK

Jobheron
Job LocationEast Grinstead
EducationNot Mentioned
Salary£35,000 - £40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

An experienced 3rd Line IT Support, Field and Projects Engineer is needed to join an MSP team supporting IT infrastructures for multiple clients across the region.The role involves:

  • High-quality tools
  • Office-based, team working
  • Varied challenges and a focus on good quality work
Candidates must be good communicators, clear thinkers and friendly people. Broad experience is valued, especially around managing IT for a organisations from 50-500 users and varying needs.Youll be the kind of person who can drop into a situation and improve it, finding resolutions and workarounds as you go.Youll need to travel to client sites in the region when needed.Key Responsibilities:
  • Understand your clients IT infrastructures, and make changes safely and effectively to meet their business goals
  • Handle issues escalated to you from the Service Team
  • Complete technical design, delivery and documentation of projects and infrastructures for your clients
Required skills:
  • Ability to work on your own initiative as well as support the team
  • Good communications skills
  • Ability to problem solve in a logical manner
  • Be efficient, well-organised, and able to prioritise
  • Able to manage projects, update stakeholders, and manage risk
  • Full Driving Licence
Valued Experience:Minimum 3 years of experience managing, changing, operating IT infrastructures for organisations with 50-500 IT users.We value a breadth of experience across technologies like these (more is better):
  • Cloud services such us Microsoft 365, operating/delivering modern workplace services and tools
  • Virtual Apps and Desktops (Citrix, Microsoft)
  • Microsoft Exchange (all supported versions)
  • Microsoft Active Directory/Authentication
  • Virtualisation knowledge - Hyper-V/XenServer /VMWare
  • Local and wide-area networking
  • Phone systems
  • Administering database systems such as Microsoft SQL Server
Qualifications:
  • Maths and English qualifications equivalent to GCSE C or above.
  • CompTIA qualifications, past apprenticeship success
  • Vendor qualifications from Microsoft, Citrix, Sophos, Cisco, Veeam
Benefits:
  • Friendly environment
  • Varied challenges
Sounds interesting Click the APPLY button to send your CV for immediate consideration.Candidates with previous experience or job titles including; 3rd Line Support Engineer, IT Support Engineer, IT Project Engineer, 2nd Line Support, 2nd Line IT Technician, 2nd Line Service Engineer and IT Engineer may also be considered.IND123

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