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| Job Location | Durham |
| Education | Not Mentioned |
| Salary | 24,000 - 28,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Service Desk Analyst - £24-28k + BenefitsThis is a great opportunity for a technical service desk engineer to join a leading IT consultancy firm based in Durham.You will be joining a large fast paced service desk team working on a broad variety of clients and the opportunity to work with the latest technology.* Experience in a 2nd line role* Youll have great organisation, timekeeping and prioritisation skills.* Youll be personable, customer focused and have the ability to build relationships with customers and colleagues.Key technical skills required are:* Active Directory, Exchange 2013 & 2016, Windows Server, SQL, SharePoint, System Center, DFS* Office 365 administration* Unified Communication solutions such as Skype for Business, Microsoft Teams and Mitel* Cloud Platforms such as Azure, AWS and Google Cloud* ITIL for service management* End user application support* Desktop OS support (MAC and Windows)* Remote Desktop solutions (RDS, Citrix etc.)* Experience with ITSM solutionsIf this role sounds like you apply today to be considered for the opportunity.