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Job Location | Durham |
Education | Not Mentioned |
Salary | 20,600 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Our client, based in Durham, has a great opportunity for you to join their HR Recruitment Team where youll provide recruitment support to their colleagues and customers across the business, and give their candidates a fantastic recruitment experience.Youll have previous administration experience working on multiple tasks at the same time. You will be able to work well in a team, with the ability to multi task, and prioritise workloads to ensure you meet your deadlines. Youll be comfortable workingon systems, including our new Recruitment System Taleo, and have working knowledge of Microsoft Office products such as Word and Excel.Youll be an effective team member and work with minimum supervision. Youll get to work on a variety of roles - both volume and niche - and have the opportunity to join us at a really exciting time. If you are self-motivated and like working collaboratively,then this is the role for you!Core responsibilities: Provide a responsive and proactive support service across the HR Recruitment team. Focus on checking stakeholder requirements to ensure the delivery of excellence with the frontline stakeholder experience, maintaining high professional standards of reporting and processes. Respond to service users answering and recording standard queries and bookings for activities and/or events. Contribute to the planning of team activities, work and deadlines to ensure the smooth running and timeliness of service, providing cover for team members as required. Solve day-to-day routine problems and source background information within the role. Record data and information accurately and provide reports as required to team members and more experienced staff. Operate a booking and enquiry service and process requests finding solutions or escalating queries where necessary. Flexible in approach to accommodate the needs of team members and/or service users. Assist team members to organise, plan and prepare for events, meetings and activities. Liaise with internal and external departments, suppliers, contractors and professional specialists to pass on information. Apply professional and regulatory procedures and processes and use of HR systems, ensuring high attention to detail and accuracy at all times. Liaise and collaborate with staff in other areas of the organisation to ensure a seamless, smooth and efficient service. Resolve queries and requests for information and advice and escalate more specialist and complex queries or issues to more experienced team members.Role responsibilities: Work with team members to ensure the smooth running of HR administrative processes to support people and business activities. Apply standard professional and recognised regulatory procedures to process, check and reconcile anomalies within data and information sets. Compile, record, store and archive data and information to ensure the accuracy and safety of information in line with data protection, UKVI and confidentiality requirements. Liaise with representatives from other service areas, professional organisations and agencies where necessary. Use standard office-based digital systems (including e-recruitment systems), tools and equipment to carry out data recording, communications, networking and recruitment. Provide service and support for networks, committees and meetings, to draft and distribute documents and communications in standard professional formats. Process and update key business documentation. Liaise with internal and external suppliers and specialists with the organisation, planning and delivery of services, activities and events. Make venue, catering, travel and/or equipment arrangements for events, meetings and activities. Provide advice and guidance on basic employment legislation, recruitment practice and routine HR issues, including UKVI requirements, annual leave entitlement, maternity leave queries etc. Manage own workload, mindful of the set objectives and priorities, ensuring that deadlines and queries are dealt within appropriate timescales. Contribute to general HR processes development. Provide support in the handling of employee relations cases, including grievance, disciplinary, performance, change management and sickness absence cases. Provide service and support for networks, committees and meetings, to draft and distribute documents and communications in standard professional formats. Process and update key business documentation, including employee relations case logs, issuing new contracts of employment, in a timely and accurate manner, ensuring details are entered correctly onto the HR system. Any other reasonable duties.Essential Criteria