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Graduate Application Support Analyst

Job LocationDurham
EducationNot Mentioned
Salary28,000 - 34,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Graduate Application Support Analyst Location: Durham£28,000 - £34,000 DOEAn incredible opportunity for a Graduate Application Support Analyst to join this leading financial software organisation. You will be working as part of their support team with a huge emphasis on further learning a development. If youre looking to startand progress in a career in coding, this is the role for you!This position is ideal for someone who is at the early stages of their career or has just finished their degree and is ready to get into their first role!Some of what you will be doing:

  • Liaising directly with customers to identify issue resolution
  • Working within a technical team to resolve issues within agreed SLA timescales
  • Handling support requests for a key software platform
  • Communicating with other internal teams and stakeholders if needed
Ideally, your skills and experience will include:
  • A degree in Computer Science or Maths degree (Physics)
  • Experience within an IT Support role
  • Experience with ITSM and service desk management tools
  • Knowledge of Coding
It would be great if you also had:
  • ITIL/Agile methodology Experience
  • Experience with Java, Cobol or C++
  • Experience within the Finance, Banking or IT Industry
If the above sounds like you ( dont worry if you dont have all of the above) and youre ready to embark on a successful career in coding I want to hear from you!

Keyskills :
AnalystApplication SupportComputer ScienceService DeskTechnical Team

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