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| Job Location | Durham |
| Education | Not Mentioned |
| Salary | £12.83 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary , full-time |
This role operates as part of a small team responsible for completing all duties required to support the stopping of the provision of the at the following APCs:The roles are expected to phase out over a period of 2 years depending on a number of factors such as:The processing of the remaining paper applications transitioning to SVSClient transitioning to the future counter solution which is currently been designed by our clientRationalisation of APC WorkCentre space.The core function of the team is to maintain a fully operational counter and paper processing service which complies with Service Levels.The role will be Level 1+ Process Officer and all process officers will be expected to undertake all or some of the specialist tasks appropriate to this grade which include but are not limited to counter operations, decommissioning of the BPO services, supportthe transition to the SVS operation at Corby and Hemel, and responding to any ad hoc client requests.Other tasks required will include any required examiner returns, query handling, post room support, problem solving and following relevant procedures and policies.You will be contracted for 37.5 hours and will work on a rota basis providing full cover over 6 working days per week, within the core business hours of Monday to Saturday as follows:Monday to Friday (early shift) - 07:30 - 15:30Late shift Monday to Friday - 09:45 - 17:45Saturday Shift - 07:45 - 15:45Employees will be expected to work 5 days over 6 days, Rota to be set based on approx. minimum 2 Saturdays per month.Key Responsibilities