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Customer Service Advisor - Onsite- Durham - Part/Full Time

Adecco
Job LocationDurham
EducationNot Mentioned
Salary£12.83 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Rate of pay: £12.83 per hourPart Time: Days (7:30am - 3:30pm/ 9:45am-5:45pm) Evenings Mon-Fri (4pm-8am/4:30pm-8:30pm)Location: Durham -Working OnsiteProposed Start Date: 2024 (Start Date Dependant On Security Clearance)Are you looking for job security and career opportunities that will allow you to work in office with a team of friendly and engaging colleagues Do you enjoy great job satisfaction, ensuring your responsibilities are at the heart of your interactions and thatall queries are positively resolvedIf you answered yes to all of the above, we want to hear from you today!What are we offering youEvery assignment at Serco comes with the following benefits to you:

  • Temp to Perm opportunity (Long term ongoing assignments, with permanent opportunities offered regularly.)
  • Central location with all public transport links within walking distance to the office
  • A warm, friendly environment
  • Access to private medical, dental and pension schemes
  • Access to discounts from groceries to gardening, electronics to fashion, holidays and even home utilities, there are almost 1,000 different offers available to you, all of which can be used on top of other sales and promotions.
  • Mental Health and Wellbeing support access
  • Up to 28 days paid holiday a year.
  • Weekly Pay
Exclusive access to Adecco Associate Benefits including retail, Gym and leisure discounts, Eyecare Vouchers and Mental Health support.What will you be doingAdecco are working in partnership with our client to recruit candidates to work as a vital member of the Customer Service team.Youll be responsible for:Undertake all counter back-office roles, including cashiering, scanning and data verification, ensuring that all relevant SLAs are fully met.
  • Ensure all upgrades are processed accurately and within expected time scales.
  • Cashier all face-to-face applications accepted by the client at the counter accurately and efficiently including reconcile all payments taken within your office as part of the admin cashiering role.
  • Processing of paper applications.
  • Provide an exceptional level of customer service to all client staff and customers.
  • Implementing collaborative and cooperate ways of working within your team.
  • Undertake any task required within your office as requested by any manager.
  • Ensure that you display the key client values of Respect, Excellence, Community and Empathy within your behaviours.
As a successful applicant, youll have a can-do attitude with a genuine passion for your administrative duties and enjoy helping others as part of a team. And with us, youre not just another employee. Youre an individual, and this is how youll be treated.With your dedicated management team with you every step of your career.If this sounds like the job you are looking for, apply today!Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

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