Business Systems Associate

Job Location	Dundee
Education	Not Mentioned
Salary	Salary negotiable
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

930151Business Systems AssociatePermanentLocation - DundeeSalary - competitiveOur client is a leading Technology Company providing Audio Visual and Lighting Solutions to an impressive customer portfolio within the Health, Fitness, Leisure and Retail Industries.Our client, develop facility technology solutions backed-up with a wealth of relevant industry knowledge, detailed creative expertise and solid technical design capabilities.The role:Reporting to the Business Systems Manager, you will be a key player in the implementation, support, maintenance and ongoing improvement of the companys ERP System, Infor CloudSuite Industrial.Being someone that learns fast, you will quickly be expected to understand business process and surrounding application functionality thereby becoming a knowledgeable champion of the solution that is one of the go-to people to support the business. As you will ultimately be supporting a wide range of internal customers and issues, someone that enjoys problem solving is essential.You will be well organised, reliable and trustworthy with a positive outlook. You will have a can-do proactive approach, and can work to tight deadlines and deliver. Excellent communication skills and ability to multi task are essential for this role.Key Deliverables:

Be a champion for the ERP solution

Be instrumental in delivering a successful implementation for the ERP solution

Providing ongoing varying levels of timely and quality application support to all staff both onsite and remotely, whilst maintaining support issue records

Liaise, coordinate, schedule with other departments and IT team as necessary to resolve any application related issues

Documentation: creation / amendment of agreed business process, flows and related procedures and training material

Scheduling and delivery of channelled training programmes to users at all levels

Accurate and timely system master data maintenance

Ongoing involved participation in any business system meetings

Assist in identifying, documenting and implementing new systems / functionality and process

Working with and escalating issues to external application support partners as required whilst maintaining full ownership internally

Aid in the continuous improvement of both the solution and business process by identifying areas that can be improved

To work with the Business Systems Manager on any other ad hoc requirements

Knowledge, Skills and Experience:

Experience of supporting / implementing an ERP or other integrated system

Analytical skills

Ability to understand, and challenge business process

Planning & Organisational skills

Problem solving abilities

Customer facing skills including ability to train users

Documentation preparation

Willingness / capability to learn new applications

An understanding of relational databases and integrated systems, and ideally experience of using report writers / dashboard tools

Microsoft Office Skills, including Excel formulas

Our role in supporting diversity and inclusionAs an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment. Required skills

ERP Implementation

Keyskills :
ERP Implementation

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