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Customer Service Administrator

Mpeople Recruitment
Job LocationDukinfield
EducationNot Mentioned
Salary20,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Mpeople Recruitment are recruiting for an Administrator to join a reputable business based in Dukinfield.Role: AdministratorLocation: DukinfieldSalary: £20,000Hours of work: Monday - Thursday 8:45-5:00 and Friday 8:45-3:45Our client offers an extremely modern working environment, they pride themselves on having a team who have been with the business for many years and they offer great training.As an Administrator you will provide support to the Operations team and you must be able to multi task, pay attention to detail and keep your colleagues well informed.Duties of the Administrator will include:

  • Dealing with returns
  • Processing credit notes
  • Chasing orders and updating customers on delivery dates and times
  • Dealing with customer queries efficiently
  • Data entry
  • Using the internal system to log all correspondence accurately
  • Assisting other departments as and when required
  • Build and maintain a relationship with suppliers to relay and obtain key information
  • Liaise with internal departments and keep colleagues well informed at all times
Required knowledge & Skills:
  • Data entry experience is essential
  • Excellent organisations skills
  • Confident professional telephone manner essential
  • Able to work to challenging deadline and use initiative
  • Organised and efficient with the ability to multi task
  • Meticulous attention to detail essential
  • Self-motivated and efficient
  • Good knowledge of Microsoft packages
  • Excellent communication and relationship/team building skills
  • Meticulous attention to detail
  • Willing to adopt a flexible, hands-on, common sense, "lead from the front", "can do" approach
Benefits:
  • Monthly profit related bonus
  • Free parking
  • Modern environment
  • Great working hours
  • Potential for career development
Please note that Mpeople cannot respond to all applicants due to the high volumes of CVs received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasnt been successful. Mpeoplewishes you all the best in your job search.

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