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2nd Line Support Engineer - Dudley

Job LocationDudley
EducationNot Mentioned
Salary28,000 - 34,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

2nd Line Support Engineer - Dudley£28000-£34000 + Car + BenefitsManaged Service Provider are looking for a 2nd Line Support Engineer to join the business working with a range of customers across the Midlands. Office based, the 2nd Line Support Engineer will join a small team of engineers and offer guidance to the Helpdeskteam ensuring high standards of delivery are maintained.To apply the 2nd Line Support Engineer will require the following

  • Ideally 4+ years experience in a similar role.
  • Experience trouble shooting both software and hardware issues, escalating technical matters to the Service Delivery Manager when required.
  • Technologies of interest include - Office 365, Anti-Virus software, Active Directory, Microsoft packages, networking technology.
  • Driving License.
The 2nd Line Support Engineer will receive a full benefits package including company car, opportunities to assist in the growth of the company and will work closely with customers resolving issues over the phone, via email and dial-in/remote access.For more information on the 2nd Line Support Engineer position, please email a copy of your CV to NICK LEWIS and we will call you back for an informal interview.Commutable Locations - Birmingham, Walsall, Wolverhampton, Stourbridge, Wednesbury.

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2nd Line Support Engineer - Dudley

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