Client Administrator

Job Location	Dronfield
Education	Not Mentioned
Salary	£24,000 - £25,200 per annum, pro-rata
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time or part-time

Job Description

Optimise are working with a dynamic and reputable client service organisaiton, based in Dronfield, that are looking to onboard either part-time or full-time permanent Client Administrators. Our client takes pride in building long-standing relationships withtheir clients, and now were seeking a confident and experienced individuals to support their continued growth.As a Client Administrator, you will collaborate closely with other team members to deliver exceptional customer service, contributing to the achievement of both client-driven and internal targets.Responsibilities:

Answering, screening, and transferring inbound telephone calls
Providing comprehensive end-to-end client business support, including booking management, payment processing, appointment scheduling, quotation issuance, invoicing, email and social media management
Completing client administrative projects, such as dictation, database maintenance, and credit control
Conducting outbound customer care, survey, and data collection calls
Performing various general administrative duties

Requirements:

1-2 years of customer service experience
1-2 years of administration experience
Excellent verbal and written communication skills
Exceptional telephone etiquette
Strong attention to detail
Proficiency in Microsoft Office programs
Excellent typing skills

Benefits of Working

Opportunity to join a vibrant, friendly, committed, and supportive team
Opportunities for training and advancement within the company

Join the team and take part in a rewarding career where you can make a difference.Required skills

Administrative
Customer Service
Data Entry
Sales Order
Receptionist Duties

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