Sales and Operations Executive

Job Location	Downside, Cobham
Education	Not Mentioned
Salary	£25,000 - £30,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

Sales and Operations Executive We are looking for a Sales and Operations Executive to create long-term, trusting relationships with our customers. The role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders, and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among existing customers.In this role, you will liaise with cross-functional internal teams (including Customer Service) to improve the entire customer experience. Ultimately, a successful Sales and Operations Executive should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run.Main Duties and Responsibilities:

Serve as the lead point of contact for all customer account management matters

Build and maintain strong, long-lasting client relationships

Negotiate contracts and close agreements to maximise profits

Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

Ensure the timely and successful delivery of our solutions according to customer needs and objectives

Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

Prepare reports on account status

Collaborate with sales team to identify and grow opportunities within territory

Assist with challenging client requests or issue escalations as needed

Key Skills and Behaviours:

Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role

Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation

Solid experience with CRM software and MS Office (particularly MS Excel)

Experience delivering client-focused solutions to customer needs

Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

Excellent listening, negotiation, and presentation abilities

Strong verbal and written communication skills

£25-30K Basic 20 days holiday + bank holidaysStakeholder pensionsFree Car ParkingMonday - Friday 09:00 - 17:00We appreciate the time you took to apply for this vacancy, however due to the high level of applications that we receive, we can only respond to successful candidates. In the meantime, please check out our website to read more about our company and privacy policy.Optima Recruitment specialists in Permanent & Temporary Recruitment, including; Administration, Secretarial & PA, Accounts & Finance, Graduate Opportunities, Human Resources, Recruitment Consultancy, Sales & Marketing, Customer Service and Legal. Required skills

Account Management

Business Development

Sales Management

Keyskills :
Account Management Business Development Sales Management

APPLY NOW