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Berthing Master

Job LocationDover
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Berthing MasterLocation: DoverSalary: Up to £23k DOEAbout the Company:If you are wanting to make a difference in one of the south coasts best loved Marina’s, then please read on. You would provide outstanding customer service to all Marina customers, whilst undertaking Marina office duties.Our client is looking for somebody to pro-actively control the day to day Marina office operations, providing berth allocation to both residents and visiting vessels and safe and efficient operation of the Wellington dock lock and navigation cut. You will make informed decisions and be able to evaluate, prioritise and respond appropriately to all incoming communications. You will also maintain security surveillance of all marina areas and respond accordingly to any identified incidents.This position is shift based (12 hours) and will include working days and nights.Berthing Master Requirements:

  • Good standard of education, ideally with an NVQ Level 3 in customer services
  • Have the ability to maintain a calm and professional manner under pressure
  • Ability to work on your own or as part of a team
  • Be able to communicate at all levels both written and verbally
  • Be flexible and adaptable to both marina and boatyard operations
  • Proficient in Microsoft Office packages
  • Be able to communicate clearly with all vessels via VHF radio
  • Previous customer service experience is essential
  • Previous experience within a sales environment would be desirable
  • Berthing Master Benefits:
  • 23 days holiday
  • Free parking
  • Generous contributory pension scheme
  • Discretionary bonus scheme
  • Private Health Care
  • Life assurance
  • If you think that you are suitable for this Berthing Master role, please apply now!

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