Senior Marketing & Communications Officer

Job Description

Summary As a four-day per week role, we need someone with experience in the delivery of engaging content across several channels from print to digital where youll be advising colleagues on brand, marketing, and communications. Youll also have an eye for detailand for a good story, with the skills and contacts to turn them into media opportunities.This role is based at Polesden Lacey, whilst marketing and communications will be your primary focus, as part of the Propertys Visitor Experience Team, youll need to be able to work collaboratively with colleagues from across different disciplines.The ability to work weekends and some evenings is essential for this role.The salary for this role will be £25,000 - £27,300 per annum, pro rata. This is dependant on experience. What its like to work here In the Surrey Hills, just 25 miles from London, Polesden Lacey is the ideal spot to spend time with family and friends. The house was the weekend retreat of Margaret Greville, a brewers daughter who became the friend of kings and queens and is overflowingin rich social history and a surprisingly varied collection.Click here to learn more about this fascinating location.The 607-hectare (1,500-acre) estate has a variety of walks that take in ancient woodland, rolling parkland and diverse wildlife habitats. The gardens are open all year (except 24th/25th December).We are busiest at the weekends and in particular around Easter,Summer Holidays and Christmas.We also run an after dark light show in October.People are at the heart of everything we do at Polesden and youll be joining a team of dedicated and ambitious individuals. Reporting into the Visitor Operations and Experiences Manager, youll be part of the Visitor Experience Team, a group of five committedand creative experience and operations professionals. We pride ourselves on a culture of supportive and collaborative teamwork and we push ourselves to achieve high standards.Youll be a Duty Manager for the site and will need to work a minimum of two weekend days per month. The role is based on property with occasional home working. Were just four miles outside of Dorking, however youre likely to need your own transport toget here. What youll be doing Youll be responsible for coordinating an effective communication and marketing plan for visitor experience, conservation, and commercial activity.Working with the Property team to keep the propertys webpages up to date and create and easy to understand visitor journey. Experience in website content management is ideal, although full training will be provided. Youll help to generate positive presscoverage to raise the profile of Polesden Lacey, and attract visitors.Fostering excellent communication with visitors and the public through events, interpretations, and media, by collaborating with the wider property.Stay up to date to whats happening at Polesden Lacey by getting out of the office and visiting other areas of the property.Youll be supporting Polesden Lacey operationally both as a Duty Manager and as a part of the Visitor Experience team. This involves working weekends and the odd evening shift. Who were looking forExperience of working with the a complex outdoors propertyThe ability to create a marketing plan for visitor experience, conservation, and commercial activity.Have written or co-ordinated marcomms plans/strategiesGood workingknowledge of social media such as Facebook and InstagramComfortable dealing with visitors through events, interpretations, and media, by collaborating with the wider property.Enjoy staying up to date to whats happening at Polesden Lacey by gettingout of the office and visiting other areas of the property.The ability to support Polesden Lacey operationally both as a Duty Manager and as a part of the Visitor Experience team. This involves working weekends and the odd evening shift. The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust properties for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

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