National Account Executive 12-Month FTC

Job Location	Dordon
Education	Not Mentioned
Salary	£30,000 - £35,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Contract , full-time

Job Description

Location: Tamworth / national travelSalary: £35,000.00Summary:This role is for a 12 month FTC to cover Maternity leave. You will be responsible for the overall contract management of regional and national account customers for this specialist asset rental company ensuring excellent levels of customer satisfaction aredelivered for account profitability, contract retention and wallet share growth. A significant amount of time will therefore be spent visiting customers and liaising with internal colleagues.Key Responsibilities:

Ensure that customer contract terms/SLAs are being maintained by both parties.
Develop relationships for contract retention and increased wallet share of fleet contract sales.
Facilitate and foster positive service delivery.
Conduct regular contract review meetings and monitor service delivery.
Work in conjunction with the Business development team to ensure a positive onboarding experience for new accounts.
Be the primary escalation point for issues.
Manage any payment of recharges and address any overdue debt or recharges.
Review KPI reports for compliance and service delivery prior to presenting to customer.

Experience:

Excellent levels of customer service experience
Previous management of National accounts
Held responsibility for the retention and renewal of nominated accounts and have a consultative sales approach
Able to develop excellent inter-company relationships.
Competent in the resolution of issues
Good operating knowledge of MS office and sales related software
Previous fleet or asset management experience preferred.

Processing Your DataBis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process thisdata for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so.Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations.All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.

APPLY NOW