| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Doncaster |
| Education | Not Mentioned |
| Salary | £45,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Position: IT Service Delivery ManagerLocation: Doncaster / agile Home basedSalary: £45000Type of position: permanentWe are now seeking to recruit the IT Service Delivery Manager to work for our busy client based in Doncaster. The appropriate candidate would be responsible of the day to day IT operation and infrastructure support requirements, whilst also overseeing IT change and implementation. In addition, you will ensure that IT services are resilient, and that protection is in place for systems failure and breaches of the network security.Key ResponsibilitiesEnsure that IT operations are compliant with the relevant ISO standard and other standards and regulations (this include information security standards).Ensuring IT services are delivered to Service Level Agreements and KPI’s are achieved in service availability and incident resolution timesManaging the IT Service Desk service teams, through Level 1 to Level 3 support, and where required escalation to experts and advisor levelManaging 3rd party suppliers and vendors to ensure IT service delivery and continuityPerforming service reviews and implementing Service Improvement PlansCreating and implementing a strategy for the deployment of new technology and upgrading existing systemsPerforming IT Infrastructure assessments and validations for capacity planningManaging the implementation and delivery of change through best practice Change processes and governanceSystems and application monitoring as part of the proactive management of the IT estateTracking latest IT innovations and keeping abreast of latest cyber security technologiesEnsuring business continuity and disaster recovery is in place and tested on an annual basis.Communicating with key stakeholders about IT support issues, changes, IT security threatsComplying with the latest regulations and compliance requirementsCommunicating IT change and policies to ensure the business in fully inform of IT plans and any impact if might have on business operations or customers.Experience / Qualifications: