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| Job Location | Dinnington, Sheffield |
| Education | Not Mentioned |
| Salary | Salary negotiable |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Account HandlerMonday to Friday - PermanentCompetitive Salary! Churches Fire and Security Ltd is and an industry leading national Fire Security business that is rapidly growing and seeking a proactive and motivated professional to join the team. We have a track record of providing fantastic opportunities to candidatesthroughout the country and are seeking an Account Handler to work from our office in Dinnington.The Role:* Taking ownership of a portfolio of accounts, ensuring each client receives a high level of quality service that reflects the companys Vision and Values.* Maintain the companys existing relationships with customers through regular meetings and phone calls.* Assisting with increasing retention and improving commercial value with client accounts.* Keeping Managers and Directors informed of any major account changes, re-tenders, issues or queries.* Ensuring KPIs are met and Service Level Agreements and adhered to.* Ensuring consistent communication with all necessary stakeholders.* Making sure that all service orders outstanding with your clients are completed in the quickest time possible.* Following up outstanding quotations.* Monitoring your accounts and ensuring that overdue debt is kept to a minimum, working in partnership with the credit control department.* Auditing your accounts on a regular basis.* Ensuring that all information inputted on to the system is accurate and any inaccurate information is deleted.* Playing a positive part in the team and contributing to overall team goals!The Candidate:* Must have previous customer services/account management experience from either an office, call centre or contact centre environment!* Will ideally have experience of managing a portfolio of clients accounts from a service environment.* Must be used to liaising with clients via phone and email and will ideally have some experience meeting with clients face to face.* Must have a good telephone manner and strong IT skills!* Must be accurate and have good attention to detail.* Will have a can-do attitude and be proactive with their own work load.* Must produce work to a high quality and be able to react to different tasks as they arise!* Must be a positive person with good work ethic and attitude!Apply now or contact our Recruitment Team:/