| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Dinnington, Sheffield |
| Education | Not Mentioned |
| Salary | 18,000 - 22,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Job: 1st Line Helpdesk TechnicianSalary: £18,000-£22,000 p.aLocation: Dinnington, Sheffield.Verus has the pleasure of supporting a well-established IT managed service provider in the South Yorkshire area and we are looking to speak with experienced 1st Line Support Technicians to join their fantastic team. You will be the first point of contact for their customers, dealing with their customers IT issues. So if you have experience in an IT Helpdesk or Service Desk role and have a desire to provide an unrivalled level of customer service, then this role is foryou.The Role:* Being the first point of contact and triage for IT incidents from their growing customer base.* Providing 1st line remote IT support via telephone or email.* Dealing with and logging desktop support issues, basic server and networking issues.* On occasion, and as the role progresses, support customers on-site.* Logging and reporting all calls appropriately.* Being professional at all times, whilst making customers feel comfortable and supported.* Working towards targets and timescales.About You:* Above all, possess excellent communication and listening skills.* Excellent telephone manner.* Must have experience in an IT service desk or helpdesk role.* Be a team player.* Ideally a full driving licence and own vehicle (mainly due to the location of business).* Good analytical and troubleshooting skills.* Experience administering Office 365.* Experience supporting Windows Servers and Operating Systems.* Basic networking (DNS, DHCP).* Experience supporting Active Directory.* Have experience with ticketing systems/ remote support software.Whats in it for you* Starting salary between £18,000 - £22,000 p.a* Pension scheme.* Regularly salary reviews.* Quarterly social events.* A supporting and friendly team.* Excellent location just off the M1.* Opportunity to earn more by participating in the on-call out of hours rota.***Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer***Keywords - IT Helpdesk Engineer, IT Service Desk, IT Service Desk Technician, Service Desk Engineer, IT Engineer, Helpdesk Technician, IT Engineer, ICT Technician, IT Technician, IT Support, IT Analyst, 1st Line Engineer, 2nd Line Engineer, IT Systems Engineer,IT Support Analyst.