PMO Manager

Job Description

Gleeson Recruitment Group have just been briefed on a fantastic opportunity for an experienced PMO Manager to join a industry leading client based in the East Midlands.This will be a hybrid role with 3 days on site and 2 days in the East Midlands office. The role will be paying up to £60,000 per annum plus a strong benefits package.Key ResponsibilitiesRole PurposeManage the provision of all Project Management Office (PMO) services, so that Project Managers, Sponsors and delivery teams can deliver project outcomes that add value, whilst supporting the Head of PMO to deliver key PMO initiativesResponsibilities

• Be responsible for the provision of key PMO services (including, process administration, delivery support, assurance reviews and roadmap management) whilst prioritising workload to achieve maximum effectiveness
• Responsible for the update of the programme and project management processes/procedures, ensuring they are relevant and appropriate for the PMO service model, reflect industry good practice and define clear roles, responsibilities and accountabilities thatalign with corporate governance practice
• Manage the delivery and continuous improvement of monthly portfolio reporting framework/process. Reporting to be relevant and engaging to senior leaders and sponsors to enable effective decisions / actions to be taken
• Manage the delivery and continuous improvement of the monthly senior level portfolio review sessions including production of monthly senior level reporting packs for the Operations Directorate
• Conduct proactive health checks and reviews and support project teams with implementing any resulting findings and recommendations. Escalate and address non-conformance issues proportionately to their impact and the needs of the business. Support internaland external audits of projects
• Design, implement and develop effective PMO tools. Maintain a centralised repository for status reports, lesson learned data and other relevant documentations and ensure timely updates in line with agreed templates and local practices
• Support Head of PMO in championing and embedding PMO practices throughout the organisation. Initiate and lead change and continuous improvement activities and promote a culture that motivates and inspires excellent collective and individual performance
• Provision of training and support for project managers and other members of staff such that they are confident in their ability to apply and follow project management processes. Set up and run Lunch and Learn sessions on improvement topics

Skills, Knowledge and ExpertiseGeneral RequirementsRequired

• Previous experience in a PMO environment (PMO Analyst or PMO Management role desirable)
• Previous experience in process establishing and ownership
• Ability to plan and deliver activities to meet business objectives
• Able to establish and retain good personal relationships
• Excellent interpersonal, oral and written communication skills with experience of communicating in a corporate environment at all organisational levels
• Experience of audit/ providing assurance of projects and delivery framework

Desired

• Experience using and developing dashboarding in appropriate software (e.g. PowerBi)

Qualifications

• Educated to degree (or equivalent) standard; and
• A formal project management qualification would be desirable, e.g. APM

Knowledge

• Knowledge of PMO theories and practice including maturity models, PMO Development, PMO Design and PMO Benchmarking
• Knowledge of project management methodologies, systems, processes and controls
• Knowledge of project management reporting tools

Key Skills

• Take ownership of tasks and complete promptly, keeping internal customers up to date of progress and task completion
• Act with discretion and integrity, maintaining an appropriate level of confidentiality
• Be proactive and use initiative to achieve a successful outcome for all those involved in a timely manner
• Pay attention to detail, whilst being pragmatic - keep the bigger picture in mind
• Be tenacious and act assertively as appropriate
• Be a team player, being a role model for the core values and behaviours of the PMO and the organisation
• Logical, structured, strong analytical skills
• Good presentation skills
• Interpersonal/ influencing and leadership skills
• Computer literacy and proficiency in MS Project, PowerPoint and Excel

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