Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Multilingual 1st Line Service Desk Support

Cordius Ltd
Job LocationDerby
EducationNot Mentioned
Salary23,000 - 26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Cordius is working with a renowned IT MSP based in Derby, Pride Park. They are going through a wave of expansion and are currently looking for Multi-Lingual 1st Line Support Engineers to join their team.Salary: £23,000 - £26,000Location: Pride Park, DerbyHours: ShiftsKey Skills: Multilingual, Service Desk, Ticketing System, Basic Troubleshooting, Microsoft Products.We are currently seeking candidates with either Danish, Norwegian, Swedish, Finnish, German, French, Dutch or French-Canadian language skills - the successful candidate will be responsible for the delivery and coordination of IT services to companys nationaland international customers and partners - in return, company will offer excellent development opportunities and provide full training.About the Role:

  • Answer client requests via telephone and email
  • Log service desk tickets, ensure all information is correctly captured, assign the correct priority and status to the ticket
  • Update service desk tickets with accurate time entries and notes
  • Liaise with external support companies and suppliers
  • Ensure tasks are progressed through to a satisfactory conclusion
  • Proactively keep customers and team members informed of progress
Technical Experience / Requirements:
  • Must have 1 years experience in technical background (IT Engineering, Logistics)
  • Understanding backup job reports and carry our basic troubleshooting
  • Good problem-solving skills and analytical and diagnostic skills for problem resolution and root cause analysis
  • Good working knowledge of Microsoft products (Outlook, Excel, PowerPoint, etc.)
Key Attributes:
  • Previous customer service skills
  • Ability to work as a part of a team
  • Ability to prioritise tasks and projects
  • Good Numerical Skills
  • Accuracy and attention to detail
  • Self-motivated person who enjoys working in a fast-paced environment
  • Able to understand and follow standard documented processes

Keyskills :
Microsoft OfficeTicketing SystemsTroubleshooting1st LineMulti-Lingual

APPLY NOW

Multilingual 1st Line Service Desk Support Related Jobs

© 2019 Naukrijobs All Rights Reserved