| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Derby |
| Education | Not Mentioned |
| Salary | £32,500 - £36,500 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time or part-time |
ARE YOU THE ONEDo you have a passion for operational excellence Are you keen to make a real impact and improve Samsung’s compliance within their repair partner sitesWe are looking for someone with strong detail-orientated skills to help support our field teams. Your role as a Lead Auditor (Field Quality Assurance Coordinator) will be to monitor compliance, and support field visits with accurate data and solutions toensure Samsung’s standards are upheld across their partner sites.You will oversee all improvements and compliance ensuring operational excellence across Samsung’s consumer experience division.If you have a keen eye for detail, problem solving and have a passion for process alignment this could be the perfect role for you.WHAT YOU’LL BE UP TOQuality AssuranceCollaborate within the CX MX (mobile experience, Consumer Experience) Quality team to create and refine new/outdated documents - including Process maps, Guidance/SOPsWork closely with the MX CX Field team to identify gaps in quality and produce continuous improvement plans/reportsContinuous ImprovementDocument feedback and results to help the CX team identify strengths, as well as areas of improvement, to optimise continuous improvementComplianceSchedule and manage compliance visits across our networkPerforming routine inspections of sites and their adherence to processManaging data to support business cases and in-depth performance analysis.Partner RelationshipsVisiting our network of nationwide Authorized Service Partners to conduct Quality and support visitsWorking with Authorised Service Partners to identify improvement areas and feedback on proposed solutionsBrand RepresentationEnsure Samsung’s brand guidelines and reputation are upheld across all partner sites.Guarantee all customers are receiving an equal high level Samsung experience nationallyARE YOU OUR PERFECT PARTNER