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IT Support Technician

Job LocationDerby
EducationNot Mentioned
Salary£24,000 - £28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

IT Support Engineer - Derby - GBP £28,000+ (Hybrid)I am thrilled to share an amazing opportunity with you! We are currently seeking an ambitious 1st/2nd Line IT Support Engineer to join a market-leading Company in Greater Derby on a permanent basis. As the IT Support Engineer, you will be exposed to varioustechnologies and day-to-day tasks like dealing with both BAU and project support.This role offers exceptional opportunities for personal and professional growth. You will be fully supported by a comprehensive Training package and a clear progression path into the Senior Technical team.Responsibilities:

  • Provide 1st/2nd Line Support
  • Support internal users with high professionalism
  • Manage tickets vis the ticketing system
  • Escalate tickets when needed to the correct level
Technical skills required:
  • Windows Server/Operating systems
  • HyperV or VMWare
  • Azure AD/Active Directory
  • O365
  • Work to SLA Agreements
  • Exposure to CRM systems
  • Hardware/Software experience
Desirable:
  • Knowledge of reporting software - Excel or SQL
Benefits
  • Competitive Salary
  • Monday to Friday 09:00 - 17:00
  • Cycle to work scheme
  • Hybrid Working - 2/3 days a week in the office
  • Employee Assist Programme
  • Retail Discounts
  • Christmas Shutdown
  • 25 Days Holiday plus Bank Holidays
If you have experience in the above and youre interested in this amazing opportunity, please apply with your most up-to-date CV and I will drop you a call shortly.Keywords: IT Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, WindowsServer, DHCP, DNS, Routing, Customer Service, Microsoft Office 365, Networking, Routers, Firewalls, Troubleshooting.BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy.

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