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| Job Location | Datchet |
| Education | Not Mentioned |
| Salary | 23,000 - 24,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
A successful, niche luxury Travel Company based near Windsor are ready to recruit a Customer Service Executive, to handle all post-booking enquires in a professional and friendly manner! Busy with onward bookings due to pent up demand created by the pandemic,this is a great time to join! If you have previous experience in a Aftersales or Customer Care role within a Travel Company, and can communicate well with high-touch clientele, this is a great company and position, with a competitive starting salary and greatMonday - Friday office hours!JOB DESCRIPTION:- Daily fulfilment of brochure requests, working in co-ordination with colleagues- Daily preparation of outgoing post / booking couriers as required- Answering telephone and transferring to correct department- Assisting clients by email and phone with pre travel queries- Preparing & sending travel documents to clients from in-house Reservation System i.e Confirmation invoices / Final travel tickets- Administrative tasks relating to the company Loyalty Scheme- Handling feedback post travel- Ordering stationery and monitoring supplies- Providing administrative back-up to the sales team- Assisting in maintaining the in-house reservation system, with pricing, itineraries, inventory and product loading- Assisting the marketing team in maintaining and loading the company Website- Administrative tasks relating to marketing campaigns / initiativesTHE PACKAGE:Starting salary is circa £23k pa (potentially negotiable dependent on experience). Working Hours 0900-1700 / 1000-1800 Mon-Fri, hybrid will be considered once fully trained. 20 days holiday (increases with service) plus bank holidays, company pension scheme,opportunity to travel overseas as part of the role occasionally. This is a full-time permanent position.EXPERIENCE REQUIRED:The successful candidate will have previous experience of working with a travel company in a customer service, support or administrative role. You will have a friendly telephone manner and able to build rapport with customers and handle high spend clientele.You will be self-motivated and able prioritise work. A good eye for detail and the ability to anticipate and resolve possible issues before they become a problem. A knowledge of French is advantageous!INTERESTEDPlease follow the instructions to apply, attaching your CV. For any questions please contact Katy on or email
Keyskills :
travel consultanttravelTravel Agentluxury traveltravel agentSloughOperations assistanttravel salestravel sales consultantTravel Customer ServiceTravel administrator