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Sales Administrator

Halecroft Recruitment
Job LocationDarwen
EducationNot Mentioned
Salary20,000 - 23,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time or part-time

Job Description

Job title: Sales AdministratorHours: MonFri 9.00 am5.30 pmSalary: £20,000 - £23,000 + Company Benefits + PensionThe Role:Due to company expansion, our client is looking for a Sales Administrator to join their based in Darwen. You will be working in their office facilities and your role will include:

  • Support and process all B2B orders accurately via their order processing platform.
  • Answering incoming calls to support the Internal Sales and Customer Service team.
  • Management of the online portal ordering systems.
  • Office administration helps with taking payments and dealing with customer support inquiries.
  • Liaise with the sales team, credit control, and warehouse when required to ensure orders are received in a timely manner.
  • Create, manage, and update data using spreadsheets and in-house platforms as directed by the Head of Sales and Finance Director.
  • Assist the customer service function with customer queries in a timely manner via telephone, email, social media, live chat, and ticket platforms.
The role is ideally suited to applicants with previous experience in office administration.We are happy to receive part-time applications but only on the basis that applicants can attend work between at least 0930 and 1500 Monday to Friday.About You:
  • Enthusiastic and self-motivated capable of working within a team towards a combined goal.
  • A keen eye for detail to identify orders not complying with business rules.
  • Committed to working in a safe and efficient environment always keeping the working area clean and tidy and highlighting issues that may pose a risk to colleagues.
  • Adaptable to changing working processes and methods with a desire for the business and team to succeed.
Desired Skills:
  • Excellent organisational skills
  • Positive can-do attitude
  • Teamworking skills
  • Communication skills including confidence on the telephone
  • Ability to prioritise tasks and manage time effectively
  • Computer skills to work from ordering platforms
  • Experience with Salesforce CRM
  • Previous experience is highly desirable, but not essential
Benefits:
  • Thriving, busy, and friendly office environment
  • Life Insurance
  • Critical Illness Insurance
  • Holiday buyback scheme
  • Birthday and Long-Service holiday scheme offering up to 25 days of holiday per year (plus bank holidays)
  • Staff discount
  • Full training provided

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