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Job Location | Darlington |
Education | Not Mentioned |
Salary | 12,500 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Employer description:"Embrace digital disruption and challenge thinking "Bondgate IT Provides user support and troubleshoots IT problems and issues. The primary objective is to enable users to maximize their productivity through efficient and secure use of IT equipment or software applications.Our mission statement at Bondgate IT is:Through technology and sharing of knowledge, we help our clients to achieve their business goals, disrupt their markets and achieve operational efficiency.Overview:Apprentices, and the coaching, nurturing, and growing of them is a huge part of what our firm promotes.As an IT Apprentice, you will be working closely with our Response, Escalation, and Project engineers as they support our existing and new customers IT requirements.The successful candidate will have a love of (and ability to solve) problems and challenge.You will have a keen interest in IT and must be able to work as part of a busy support team, whilst beating high scores on our arcade machine and avoiding the ever-flying Nerf darts.Working closely with other departments you will need to build relationships with both internal and external customers.We work to strict SLAs (Service Level Agreements, us IT people love acronyms) with our customers and you will be responsible, after training, for the quality of information logged into our Ticket Management system.Main ResponsibilitiesFollowing training: