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| Job Location | Darlington |
| Education | Not Mentioned |
| Salary | £16,738 - £20,475 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Customer Service Representative vacancies now available in Darlington, with a salary ranging from £16,738 - £20,475, plus additional bonuses and incentives.What does exceptional customer service look and feel like to you Just stop and think about the last time you received excellent customer service from someone, maybe they listened, acknowledged and resolved your complaint, or perhaps they went the extra mile to get you what you needed… Now think about this for a moment, how did it make you feelEvery customers journey, should be a smooth one, an experience which leaves them feeling completely satisfied that everything that could have been done, has been done, with them being our priority. This is what exceptional customer service looks and feels like, when it is at the forefront of all you do.The customer service that we provide our customers here at Northgate Vehicle Hire, is the key focus of each and every one of our Customer Support Representatives. This is what makes us stand out from the crowd and what we pride ourselves on the most.As a Customer Support Representative at Northgate, you’ll be rewarded for providing outstanding customer service, through our comprehensive training and benefits scheme called Pathways’. This starts from your very first day, the introduction of Northgate policies and procedures, followed by our bespoke IT systems and email platforms, moving onto the telephones as soon as you feel confident enough to provide the best customer service journey that each and every one of our loyal customers deserve.The way the scheme works is simple, the more knowledge you gain, the more you will be rewarded with. There are incentives and structured bonuses in place to motivate you, a library full of information that you can feast on at anytime and a supportive team around you, to help you achieve your goals, targets and KPIs.If you want to make a difference, provide the best customer service possible and be rewarded for your efforts, apply now as we are ready to speak to you today.The application process is easy, update your CV, click on apply and Ruth will be in touch to talk you through the next steps. If you meet the above criteria, you’ll be invited to attend a telephone interview and if successful, you’ll be invited in to meet the Management in a more formal interview, right here in our Darlington Customer Contact Centre on Lingfield Way.