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Customer Service Advisor

CastleView Group
Job LocationDarlington
EducationNot Mentioned
Salary18,695 - 22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time Work from home

Job Description

Are you looking to join a vibrant, forward thinking and all-round fabulous businessDo you have fantastic communication skills and a curious mind Do you want to train and work from the comfort of your own home, with us providing the computer and equipment to get you started If the answer is YES, keep reading! We have the PERFECT opportunity for you! Position Summary

  • The role of Customer Advisor will report into the Team Manager.
  • Youll be working in a contact centre environment helping our client service their customers by inbound phone calls.
  • Our advisors have great autonomy over how they do things, we love people to have their own ideas if they are focusing on the best outcome for customers!
  • The work involved will be servicing customers inbound calls and emails, whilst also fixing various issues on varying platforms. You will receive full training in this regard.
Shifts & SalaryHours of work are either 37 or 40 hours per week. We have different shift patterns which include shifts on a rotational basis between Monday-Sunday. Specific days and hours will be discussed with you at interview stage. £18,695 - £20211 - potential to increaseto £22K per annumWhat will you bring to the role
  • Youll love working with people, interacting with people and being challenged by people
  • Youll be inquisitive by nature and have a keen eye for resolving data issues
  • Youll use great communication skills to get the best from a situation
  • Youll love learning, and take every opportunity to have feedback and use it to improve
  • Youll be organised and able to manage your own time and workload
  • Youll enjoy the challenge of working to targets and seeing you performance improve
  • Youll be comfortable using a PC and speaking over the phone
What do we offer you
  • 22 days holiday
  • Pension scheme
  • Peer recognition and awards scheme
  • Wellbeing initiatives like desktop yoga and mental health first aiders
  • Employee Assistance Programme
  • The opportunity to be involved in a variety of charitable/volunteer work
To Apply, send an up-to-date CV

APPLY NOW

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