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Head of Operations

Hoop Recruitment
Job LocationCwmbran
EducationNot Mentioned
Salary£50,350 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Hoop Professional Services is honored to spearhead the recruitment campaign for Pia, the forefront of accessible format provision in the UK. Pias commitment to excellence, customer focus, and adaptability has propelled its success, prompting an expansionand the creation of pivotal leadership roles.Why Pia Join a trailblazing organization celebrated for its expertise in producing accessible print formats—braille, large print, audio transcripts, and more. Pias growth has sparked a redesign, emphasizing the importance of its people. Witha competitive salary, flexible working options, and an inclusive culture, Pia offers a workplace where innovation and dedication thrive.The Opportunity: Head of Operations As a strategic leader in the Senior Management Team, the Head of Operations will steer the end-to-end operational landscape at Pia. This role calls for a dynamic individual passionate about driving positivechange and ensuring outstanding customer experiences.Your Impactful Responsibilities:

  • Collaborate on achieving Pias business goals within the Senior Management Team.
  • Drive financial and operational excellence, contributing to Pias continuous growth.
  • Uphold and enhance Pias commitment to delivering top-notch products and customer satisfaction.
  • Lead, coach, and manage teams responsible for production, transcription, and sales and marketing.
Who Were Looking For: We seek a strategic thinker and resilient leader, ideally with ILM Level 5 Leadership and Management or equivalent experience. Your proven track record in successfully managing teams, effective communication skills, andknowledge of accessible format industry practices, including braille, will set you apart.Application Process: Ready to make a significant impact Send your CV to Joanna Thomas at Hoop Recruitment () by 9:00 am on Tuesday, 12 December 2023. The interview date will be confirmed for the week commencing 18th December 2023.Inclusivity at Pia: Pia actively encourages applications from diverse backgrounds—disabled individuals, Black, Asian, Minority Ethnic (BAME), LGBTQ+, and those seeking part-time opportunities. Pia guarantees interviews for disabled candidatesmeeting the essential criteria.Elevate Your Career: Join Pia in shaping the future of accessible format provision. Be part of an organisation that values diversity, equality, and inclusion, offering not just a job but a transformative career experience.

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