Homeless Intervention & Prevention Team Leader

Job Description

Adecco are recruiting for a number of Homeless Intervention & Prevention Team Leader positions for a South-London local authority.Our clients Housing Needs and Homelessness Service has completed a restructure of the service and implemented a service delivery model that places people in housing need or at risk of homelessness at the centre.They are seeking dynamic and collaborative individuals to join their team to provide the best possible service to support their approach to tackling homelessness in Croydon. If you are passionate about improving services for residents and working in a quickpaced environment, then we have the right roles for you.The Team Leaders will have direct management responsibility for the staff and delivery of front-line service.

• Full Time - Monday to Friday, 36 hours per week
• Temporary Role - 3 months with likely extension as well as opportunity to apply for permanent role
• £23.87 per hour PAYE / £31.97 per hour Umbrella
• Hybrid Working - 2 to 3 days per week in office, sometimes more depending on needs of the service
• IT equipment provided
• ASAP start

Role Purpose

• To ensure the effective and efficient delivery of Homeless Intervention and Prevention services with a focus on homelessness prevention by actively leading and contributing to continuous improvement
• To act up for the Homelessness Intervention and Prevention Manager in their absence and to deputise in attending meetings and undertaking specific project work.
• Providing guidance, instruction, direction, and leadership to ensure effective and efficient cross-team work to deliver performance targets and service objectives.
• To implement operational service plans, including delivery of our transformation principles of establishing early upstream homelessness prevention, driving continuous service improvement and delivery of projects.
• To ensure all expenditure on temporary accommodation is carefully considered before any placement. To take responsibility for financial efficiency for Homeless Prevention Grant.
• To develop strong and effective relationships with internal and external partners to deliver an excellent homelessness prevention service.
• To provide effective line management to the Homeless Intervention & Prevention Team, motivate, support and lead staff through a period of change to give excellent service to our customers.
• Ensure all casework is recorded in data management systems

Duties

• Assess and reach decisions on complex cases or as directed by the Homeless Intervention and Prevention Manager
• Hold a small caseload of complex cases up to 25% of the equivalent of a full-time Homeless Intervention and Prevention Officer.
• Work with all other managers within the service to ensure sufficient operational management cover is maintained for the overall Homeless Assessment service during office hours and make the necessary and appropriate operational decisions in the absence ofyour colleagues
• Support requests made to the Homeless Intervention and Prevention Manager for homelessness prevention fund/DHP payments. And provide regular information to the Housing Intervention and Prevention Manager for budgetary purposes.
• To review and recommend all requests for emergency Accommodation made to the Homeless Intervention and Prevention Manager.
• Approve and manage all annual leave, Flexi, and time off in lieu requests for your team in accordance with the Councils policies and procedures whilst maintaining appropriate levels of service cover.
• Make the Housing Intervention and prevention Manager and Review Manager aware of any s204 appeals and judicial review notifications received to respond to PAPs and to collate responses
• To lead a team of officers in developing innovative and creative solutions to the prevention of homelessness and tangible reduction of the use of temporary accommodation.
• To undertake regular monthly case supervision with team members ensuring that all officers are managing casework, in accordance with policy and procedure, and within agreed timescales. To ensure applications are taken and investigated appropriately underthe terms of the Housing Act 1996 as amended, Homelessness Act 2002, Localism Act 2011, Homelessness Reduction Act 2017, Code of Guidance, case law and the Councils own policies.
• To guide and assist Officers in dealing with complex cases, carry out a full assessments of clients housing needs and circumstances, and disseminate good practice information across the Homelessness Intervention and Prevention team.
• Contribute to the recruitment, appointment of staff and lead the induction of staff through effective use of organisational policies and procedures.
• Identify training needs for individual staff members and your team and ensure appropriate training and advice is delivered on new legislation, IT, case law and the Councils policies and procedures.
• Address underperformance and poor attendance in line with the Councils policies and procedures.
• Ensure that officers comply with the prevention, relief, and main housing duties under the Homelessness Reduction Act 2017, that assessments, Personal Housing Plans, applications, and enquiries are completed, monitored, and reviewed as required, and thelegal homelessness duties are appropriately started and ended with the proper notifications and decisions.
• Routinely supervise and audit casework to maintain quality, standards, consistency, and legal compliance and to identify and address development and procedural issues.
• To lead a team of officers to deliver a customer-centric service that supports the resolution of customers housing needs at first contact.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

Keyskills :
HousingLocal AuthorityProcurementPublic SectorAllocationsHomelessnessService ManagerTemporary Accommodation