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Job LocationCromer
EducationNot Mentioned
Salary£8.94 - £9.22 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Bank Night Concierge Cabbell Road, Cromer£8.94 per hour (rising to £9.22 after 12 months, subject to satisfactory performance)Hours as and when requiredAre you looking for an exciting and varied role where no two days are the same Are you passionate about supporting peopleIf this sounds like you then we may have your perfect opportunity!Sanctuary Supported Living is the largest provider of housing related support to single homeless people in Norfolk. The aim of our services is to ensure our clients achieve their own goals and aspirations through the support and encouragement of our staff and focusing on delivering excellent quality.The primary focus of our services is to support clients in a range of areas including, finding employment, recovery from addiction and building stability through a range of social activities. A successful outcome is achieved when our customers can move on to suitable long-term accommodation appropriate to their needs.We are seeking resilient, empathetic and empowering people to join our team at Cabbell Road.At Cabbell Road, we support clients who are 18+ and experiencing, or at risk of, homelessness. We are looking for supportive and positive people to empower our clients. You may be faced with challenging situations daily so you will need to be resilient and confident in managing these.Read more about Cabbell Road hereThe role of Bank Night Concierge will include:

  • Being a first point of call to receive and direct all customer and resident queries
  • Developing good relationships with clients, helping them develop life skills
  • Handling occasional emergency/challenging situations
  • Going above and beyond to ensure an excellent service is provided to our clients
  • Occasionaly organising and running social activities e.g. film nights
  • Some health and safety responsibilities e.g. fire safety checks
  • Ensuring the security of the service is maintained
  • Writing and updating client notes
  • Lone working at night
  • Skills and experiences:
  • Experience of working with vulnerable adults, people with mental health need or substance misuse would be an advantage but not essential as full induction will be provided
  • Ability to work as part of a team and on own initiative Basic health and safety knowledge, with the ability to carry out m
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