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Job Location | Crawley |
Education | Not Mentioned |
Salary | 60,000 - 65,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Excellent Opportunity !Main Responsibilities Providing technical guidance and support on the capabilities of the ServiceNow platform Technical hands-on delivery (including development, testing and implementation) using technical skills such as HTML, XML, JavaScript/AJAX, Integrations (web services, SOAP, email, MID) Ability to create and modify workflows Uses scripting tools and Service Now functionality create scripts to automate routine tasks Perform integrations and process automations using Orchestration Ensure all changes to the Production environment are introduced with the correct level of change control and lead times Develop and maintain clear and accurate documentation Where required support the IT operational risk controls and procedures Ensure appropriate risks and issues are escalated in a swift mannerEssential Skills ITIL Service Management V3 Foundation as a minimum or higher Hands-on ServiceNow implementation and support experience. Experience using web technologies such as HTML, CSS, XML, JavaScript. Knowledge of technical components such as LDAP, VPN, SSL and other such technologies. Excellent understanding of ITSM module, incl. reporting ITIL SM processes Experience in CMDB, Discovery and integration with other external modules Experience in ServiceNow System Administration Service Now Application Development Highly analyticalUp to 65K plus 14% pension and other great Benefits.