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Technical Support Administrator

Cadent
Job LocationCoventry
EducationNot Mentioned
Salary26,802 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

DescriptionTechnical Support AdministratorLocation: Coventry with hybrid workingRole Type: Permanent // Full Time£26,802 - £31,532 depending on skills and experience. In addition, we will be increasing our salaries in July 2023 to keep pace with inflation, guaranteeing a minimum 7.5% rise.About UsAt Cadent were excited to be part of the future of UK energy! Weve got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.Were making a difference through innovation and new ways of working. Together were shaping a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.The OpportunityTo provide essential Technical administrative support for the relevant Team activity. In particular to efficiently co-ordinate and administer key activities such as people management supporting activities, facilities, Innovation/Change & asset data/healthinformationFunctional accountabilities

  • Input of data into spreadsheets, databases, and other business systems
  • Coordinate Compliance measures
  • Raise purchase orders & approve invoices
  • Customer Liaison/Appointments
  • Complaints & Enquiries handling/Progression/resolution
  • Project Tracking & Closure
  • ROTA amendments
  • Co-ordination & management of operational site utility metering accounts
  • Co-ordination & management of departmental test equipment calibration
  • Ensure all data is captured accurately and handled/stored to comply with Cadent Policies and Procedures
  • Contribute towards the Future Energy journey for Energy Operations
  • Ensure all activities are compliant with Cyber policy & procedures
Specialist Accountabilities
  • Support Permitry & Traffic Management arrangements
  • G/17 design & approval process co-ordination
  • Updating and checking of technical drawings with Statutory Records and data with Asset Data Integrity
  • Co-ordination & management of departmental training requirements including the STC process
  • IMS coordination
  • Aqad coordination
  • Records retention and management
  • Support SCCF pack creation & completion
  • Source Preconstruction information
  • Support GIP Workload planning and scheduling
What Youll BringWere looking for individuals who hold the following skills and experienceQualifications
  • Administrative qualification (desirable)
  • IOSH
  • SCO qualified
Practical Experience
  • Confident in IT systems & windows applications (Excel, Word etc)
  • Works well under pressure in a demanding environment
  • Works well within a team
  • Knowledge of financial accounts and budgets
  • Has the ability to manage own workload
  • Well organised, able to manage pressure and multitask, delivering high quality work in a timely manner
  • Manage and prioritise competing priorities to schedule, organise and manage administration related to business activities
  • Ability to liaise with multiple stakeholders and manage expectations (across the business with managers and employees at different levels)
  • A completer / finisher with a questioning approach and a keen eye for detail and high quality
  • Ability to present and communicate information in a clear, confident, and professional manner without error
  • Ability to confidently challenge current ways of working and articulate possible solutions
  • A competent operator of standard Microsoft Office and SharePoint Products
  • Demonstrates Cadent core values
  • Demonstrates a safety mind-set and continuous improvement mind-set
  • Great team working Str

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