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Service Reception Manager

Job LocationCoventry
EducationNot Mentioned
SalarySalary not specified
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

About the role An excellent opportunity has arisen for a Service Reception Manager to join our very successful service operations at Sytner Coventry.Supporting our Service Manager and Head of Aftersales, you will help manage & lead a strong team in delighting our customers and getting it right first time. You will oversee our team of service advisors, provide valuable support & direction for our techniciansand service operations team within the service department and deliver a full Aftersales service to our customers, whilst maximise profitability and the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales.You will be an integral member of the Service Management team and deliver the very best customer service with clear vision to run an efficient and professional service operation.About you Previous experience in a similar role within the motor industry is essential as well as a strong technical knowledge. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward.You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first.Why SytnerSytner Group are delighted to provide an industry-leading benefits package.We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

  • Enhanced Holiday Entitlement33 days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary / community work
  • Business social events
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individuals unique contribution, supporting our colleagues to thrive and achieve their full potential.We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.For more information around reasonable adjustments and the recruitment process pleaseclick here.Unsure Read onWe represent over 23 of the worlds most prestige vehicle brands, across our 140 UK dealerships.We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

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