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Job Location | Coventry |
Education | Not Mentioned |
Salary | Salary not specified |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
About the role An excellent opportunity has arisen for a Service Reception Manager to join our very successful service operations at Sytner Coventry.Supporting our Service Manager and Head of Aftersales, you will help manage & lead a strong team in delighting our customers and getting it right first time. You will oversee our team of service advisors, provide valuable support & direction for our techniciansand service operations team within the service department and deliver a full Aftersales service to our customers, whilst maximise profitability and the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales.You will be an integral member of the Service Management team and deliver the very best customer service with clear vision to run an efficient and professional service operation.About you Previous experience in a similar role within the motor industry is essential as well as a strong technical knowledge. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward.You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first.Why SytnerSytner Group are delighted to provide an industry-leading benefits package.We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.