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| Job Location | Coventry |
| Education | Not Mentioned |
| Salary | £23,000 - £25,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
We have an exciting opportunity for a 1st Line Analyst to join our IT Service team in Meriden, CV7.In this role, you will be part of the team which is a single point of contact for all business users and their IT needs, varying from software to hardware issues, providing support through face to face, email, chat, and phone.You will need to capture the details of the incident in the management tool and manage the incident where required, also escalate where needed.As an Investor in People, we are proud to have been recognised as one of Britain’s top employers in several independent reviews: We have been on the Sunday Times Top 100 Companies to Work For list every year since 2007. We placed 24th in the list of BestLarge Companies to Work For in the UK, the highest placed recruitment firm.Duties:
Keyskills :
Active DirectoryVoIP8x8