Senior Infrastructure Engineer - Vault

Job Description

About The RoleWe offer flexibility that counts - and we recognise that will look different for different people. We’ll consider a range of flexible working, and where we can we’ll make it happen. So whether it’s part time hours, job sharing or other flexible working patterns,have a chat with us before you apply to see what the possibilities are.’Regarded as a Subject Matter Expert (SME) and responsible for providing strategic expertise to ensure effective management of the technical and business Services for their specialist area. Particularly secrets management and experience with Hashicorp Vault.Accountable for the maturity and ongoing support of Vault as it continues to evolve to support business requirements and IT architectural strategy. Provides a deep level of technical knowledge to complete the troubleshooting and resolution of production incidentsor problems meeting operational IT needs and ensuring business as usual service is maintained to service and operational level agreements across the whole team.Runs small projects to resolve ITIL-defined service problems, allocating tasks to colleagues and ensuring completion of work to agreed quality criteria and timescales. Continually assesses ways of working in order to develop or revise artefacts and processesthat improve team efficiency and effectiveness. A role model within the team who provides mentoring and coaching to peers and junior team members whilst providing a steer on service management.No formal staff management responsibilities, but required to co-ordinate, coach and mentor other technical team members and external resources where necessary as part of Service Lead responsibilities.About YouYou’ll have knowledge of systems management procedures in a large commercial and mission-critical environment.You’ll be familiar with the ITIL based service management framework and change control, release procedures and tools. You’ll be able to demonstrate capacity planning, performance tuning and proactive monitoring of solutions.You’ll have a proactive approach, with a desire to developing and improving processes, and a willingness and aptitude to learn new systems and further your knowledge.You’ll be able to work under broad direction and exercise substantial personal responsibility.You’ll have the ability to work in a fast past and changing environment, whilst being thorough, with good attention to detail and delivering to agreed timescales.You’ll be able to articulate technical knowledge into easy-to-understand terms for all stakeholders.You’ll be flexible in your approach to working hours to meet your own objectives and assist colleagues in meeting their objectives.We’ll require you to be available for out-of-hours support, on a rota basis.

• Knowledge and experience using Hashicorp Vault
• Secrets/Token management
• Certificate management
• Good IT Infrastructure skill set with Windows Server 2008R2, 2012 R2, 2016 &/or 2019
• Standard Infrastructure operations technologies (e.g., AD, DNS, DHCP, etc.)
• Knowledge of SQL Server database systems
• Application Support Skills andMonitoring Knowledge

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