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| Job Location | Coventry |
| Education | Not Mentioned |
| Salary | 40,000 - 50,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Customer Success / Account Manager Salary: £40,000 - £50,000 Base + Commission + BenefitsWest Midlands Based (Hybrid) - Commutable from Birmingham, Coventry, Leicester, Northampton, Nottingham, Worcester, and Derby. Suitable for M6 & M40/M42 Corridor.The Company and RoleMy client is in search of an enthusiastic Customer Success Consultant / Account Manager with a proactive customer focused mindset.They are embarking on a significant global growth through varied sales strategies and the launch of new software products. In the role you will manage assigned accounts by developing and nurturing strong relationships with customers.They offer a strong intuitive BI and financial reporting system for clients adjusting to business requirements to create a tailored CRM experience.What is expected in the roleManage assigned accounts through developing strong and positive relationships while understanding the customers business and technical needs.Provide outstanding customer service and support ensuring the client is gaining value from their investmentHave a strong sales mindset to identify new business opportunities in existing accounts to promote growth.Update and manage all customer records within the CRM (Hubspot, Salesforce or Similar)Conduct training sessions on key areas of the software at client requests.Help maintain the companys 97% renewal rateWhat you needMinimum 2-3 Years experience In Customer Success or Account Management roles with a keen sales ability in a software sales environmentIdeally come from a SaaS role that includes elements of Financial, Distribution or Manufacturing backgroundDriven attitude to achieve targets while operating in a high-performance cultureExperience developing relationships with a varied customer baseWhats in it for youCompetitive Salary + CommissionShare Options30-day work from anywhere policyPrivate health care + Life assuranceOnsite GymHoliday swapCustomer Success / Account Manager Up to £50,000 Base + Commission + BenefitsWest Midlands Based (Hybrid) - Commutable from Birmingham, Leicester, Northampton, Worcester, Derby, Telford, and Wolverhampton. M6 & M40/M42 Corridor.
Keyskills :
Account ManagerReportingSoftware SalesFinance SoftwareCustomer Success Manager