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Assistant General Manager

The EMBS Group Limited
Job LocationCoventry
EducationNot Mentioned
Salary28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Assistant General Manager - PBSA / Residential / BTRCoventry, West Midlands£28k per annum + great benefits+ career advancementEMBS Property are currently supporting a client operating within the purpose built student accommodation sector (PBSA) to recruit an Assistant General Manager in central Coventry.The role is slightly different to the norm, you will support the City Manager with the smooth running of the Coventrybuildings and also the daily operations of a single building.Ideally with industry experience - so PBSA, residential property management or BTR - the Assistant Manager will assist the City General Manager in ensuring the smooth running of the building and associated operations, to support in every aspect of the dayto day management of the accommodation and resident services including: marketing, event coordination. building facilities management, tenancy administration, customer relations, development of student events programmes and much, much more!Listed below are an outline of duties, however, if you are amazing with customers in a face to face environment and/or currently working in any of the sectors above then we want to hear from you!Role outline:

  • Assist in the management of a building and supporting the City Manager
  • Day to day team lead with a small team
  • Support customer service functions to include maintenance, presentation of communal areas, attendance at meetings and reporting relating to lettings, rent, site issues & H&S on site
  • To assist in the management of the student letting cycle to include some marketing activities, conducting viewings, check in and out, inspections, tenancy agreements, rent & arrears management & head office documentation.
  • General site/building management to include relationship building supporting partners eg University, ensuring best practice at all times, handling student complaints, scheduling and management of trades, wardens and support services plus supporting the Managerregarding H&S compliance
  • Financial management and reporting
  • Play an active role in the development of positive resident experience within the building including the coordination and management of events and social activities
To be considered for and be successful in this role you will need to be 100% customer service focused, have a handson approach, be self-motivated, well organised and great under pressure.Experience of driving sales/occupancy would also be advantageous.You will also need to have previous experience in leading / supervising a team.This is an amazing opportunity to be involved in the management of a portfolio of fantastic buildings and have a real impact on the experience of the students who live there!In order to be considered please send your CV for immediate consideration. EMBS Property are acting as the clients external resource partner.

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