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Job Location | Coventry |
Education | Not Mentioned |
Salary | £21,000 - £22,500 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Fantastic opportunity to join a family run business in Coventry as an enthusiastic Sales Administrator and Customer Service Agent for a busy Ecommerce website! You will need strong administration experience, excellent telephone manner and good verbal/written English. Due to the location, you will need to drive or live close to Longford as there are no direct bus routes.You will be selling online across 2 businesses; orders are processed predominantly online and from time to time process orders and take payments over the phone. There is also some trading that takes place via Amazon and eBay too.Monday to Friday 9-5 office based£21,000 - £22,500 DOEMain Duties But Not Limited To:o Processing orders taken online / over the phone onto internal systemso Coordinating orders taken online with manufacturers and supplierso Ensuring we have up to date Amazon & eBay product contento Dispatch orders onto the courier systemo Responsible for ensuring product information is up to date and correcto Coordinate with manufacturers to receive any up to date product informationo Deal with inbound customer enquires via a multitude of channels (phone, email, website enquiries)o Deal with customer returns and follow the set process in placeo Dealing with invoice querieso Social media postso Training in AdWords and SEO for the right candidate.Person Specification:o Administration experience is essential ideally within a similar roleo Strong verbal & written English o E-commerce experience is advantageous o Highly organised o Fantastic telephone manner o Polite & professional If interested in this role and have the correct experience, please click APPLY NOW a member of the team will be in touch if successful.