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| Job Location | Corsham |
| Education | Not Mentioned |
| Salary | Salary negotiable |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Our client delivers end to end IT Service Management (from Service Design, Service Transition, Service Operations to Automated deployments & Continuous Service Improvements) to a number of clients via the embedded use of ITIL practices.They are currently seeking a self-sufficient, highlight motivated and experienced service architect to work alongside one of their secure customers in an exciting and dynamic role to support a critical Service Centre Transition and Transformation initiative.Job Overview:The customer has already embarked on an ambitious, complex and multifaceted approach to transition and transform their service centre operations. Requirements range from the transition of services from incumbent suppliers to a number of replacement Managed Service Providers, introducing new Service Desk structures, and also the upgrading of tooling. This will also mean a revision to processes, with supporting data translation activities from as is to to be.As Service Management experts, the customer is looking for key support in ensuring successful Programme delivery. As a consequence, they are seeking a highly qualified and experienced technical Service Architect to work alongside the customer to ensure that the end to end design and delivery activity is fit for purpose. This will be a combination of hands on and team management, with the successful candidate needing to be experienced in identifying, communicating and managing the risks associated with all facets of end to end service transition and transformation.As an integral part of an end to end solutions team, the role will report into the Customers Transition Manager, and will provide technical support by leading on the end to end integration of the Project and Programme capabilities.ResponsibilitiesThis role will require you to liaise and coordinate with multiple stakeholders across the breadth of the programme, with a specific focus on de-risking all aspects of transition and transformation. As guided by the customer, the successful candidate will undertake the following activities and responsibilities: