Employment Adviser - Consett EOI

Job Description

Are you passionate about making a difference and helping othersWould you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impactConsider the role of anEmployment AdviseratReed in Partnership!We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employersand providing youth services.Working on our Restart Scheme, that gives Universal Credit claimants who have been out of work for at least 12 months enhanced support to find jobs in their local area. Following referral from their local Jobcentre Plus, participants receive 12 months of intensivepersonal support from the Restart Scheme. This support helps them to break down their barriers to work and secure sustained employment.Please Note, these roles are expressions of interest only at this point. We are currently working on a number of exciting opportunities within this area and are looking to build a pipeline of talent to allow us to work quickly upon contractaward. We will be in a position to be able to begin the formal recruitment process in the coming weeks and we will be in touch to discuss the next steps of your expression of interest as soon as possible.What the job is aboutEmployment Advisers are the front line of Reed in Partnership. The main purpose of the role is to support unemployed jobseekers (our participants) with finding and sustaining employment, engage with employers and make local communities aware of the benefitsof our service. Our participants are the lifeblood of our business, and providing them with an excellent service is at the very core of the Employment Adviser role.Your day-to-day responsibilities will include:

• Meeting with jobseekers, identifying any challenges and barriers with finding employment
• Booking jobseekers to any relevant training courses including customer service, security, hospitality, personal development, IT literacy and many others
• Supporting jobseekers with CV writing and job application process
• Liaising with employers to identify any employment opportunities for the jobseekers
• Outreach work – promoting Reed in Partnership within the local community

Key to your success in this role is to demonstrate the ability to build rapport, show empathy, motivate people and influence their perception of workingWhat’s in it for youAlongside a generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. All travel for sessions will be reimbursed, and you will have access to the full rangeof Reed Wellbeing benefits, which include:

• 25 days annual leave (pro-rata for part time)
• Reed Pension Scheme
• Award Winning Management & Leadership training
• Professional & Personal Development Funds
• Bi-annual pay reviews
• Plus much more that can be found Here

With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.To be successful in this role, we are looking for someone with

• Able to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities
• Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales)
• Experience of working in a performance target driven environment
• Willingness to travel locally (e.g. to meet customers/employers).
• A minimum of 2 A-Levels or an equivalent Level 3 Diploma in combination withGCSE English LanguageGrade B or above (or equivalent Level 2 qualification).If you do not possess this level of qualification you will be required to achieve a Level2 in a Literacy Assessment conducted at interview stage.

Desirable Personal Attributes:

• Experience of exposure to various customer groups.
• Previous experience of a working in a similar role in Welfare to Work or publicly funded services
• Any relevant advisory and/or training qualification e.g. Award in Education & Training (formally PTLLs Level 3), NVQ Advice & Guidance or equivalent.
• A degree in relevant subjects or equivalent, e.g. Sociology, Social Care etc.

Diversity and InclusionWe aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. Weoffer an interview to disabled candidates who meet the minimum criteria