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| Job Location | Colchester |
| Education | Not Mentioned |
| Salary | 9.90 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , part-time |
Summary We have an opportunity for a Team Leader to support our Holidays Operations Assistants at Thorington Hall, Stoke-by-Nayland and Shermans Hall, Dedham, when it opens.Duration: PermanentHours: 18 hours per week, over 3 days.Salary: £9.90 per hourInternally you will be known as a Holidays Operations Team Leader. What its like to work here To find out more about the cottages visit holidays What youll be doing You will assist the Holidays Operations Manager by providing excellent customer service and ensure that a high standard of housekeeping and presentation standards are achieved. Your role will be vital in recruiting, training and coaching new recruits, alongwith supporting our existing Holidays Operations Assistants.Youll keep an eye on stock levels in the stores and report any equipment shortages or maintenance problems that need addressing. Youll be proactive in reporting changes in the cottages and on site regarding accessibility and will be responsible for completingrisk and compliance checks in order to make sure the cottages are safe for both staff and guests.Health and Safety compliance and good environmental management is essential.You will be familiar with working to risk assessments, COSHH procedures, accident reporting, and fire safety.Please also read the full role profile attached to this advert. Who were looking for To excel at this role, youll need to have;Practical experience in an operational role in a holiday operating environmentA good understanding of necessary standards of housekeeping, presentation and maintenanceSome supervisory experience, good people skills, confidence dealing with a variety of situations including incidents and complaints The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.Wherever youre from, and whatever your background, we want to hear from youand it doesnt matter if youre jam first, cream first, or even if you dont like scones at all. Everyone is welcome.Benefits for working at the National Trust include: