Care Lead

Job Description

Retain Healthcare, Permanent recruitment division are recruiting a Care Lead for a prestigeous home on the outskirts of Bristol.CARE LEAD shift times are 8am to 8pmShift leaders are an extremely important part of the management team at the Care Home since they arethe representatives of management in closest contact with the Residents and the people who deliver theservice.ROLEProvide continuous and consistent support for Residents, both physical, practical and emotionalwhich reflects any individual changing needs in line with their identified desires and their care plan.This support should be provided in a manner that promotes their independence and safety, dignityand privacy, and be non-discriminatory. They must also ensure their team deliver our service tothese standards.Be committed to ongoing training in management techniques and other relevant subjects.Play a key role in workplace communications by being an effective link between their teams and theirManager and also between other shift leaders.Be closely involved in ensuring good employee relations.Attend staff meetings as required by the Home, Care Manager and Registered Manager.Be aware exactly how the Home works and how it fits in with the rest of The Care Homesservice provision.KEY RESPONSIBILITIES:To achieve all care tasks with the aid of your team by planning,co-ordinating, motivating and monitoring its performance - using:Motivation - gaining commitment and co-operation and making the best use of the skills andtalents of each individual.Familiarity - getting to know members of the team and respecting them as individuals.Setting Targets - agreeing achievable targets with the team for the shift.Information - explain reasons why tasks need to be achieved and keeping staff informed ofdevelopments as they occur.Approachability - listen to suggestions, grievances and consult your team.Praise - give praise where praise is due (and be specific)Leadership - the overall performance of the shift is your responsibility - thank all teammembers before they leave to go home.Awareness - looking out for the health & safety of your team.Leading by example at all timesTo communicate effectively with all members of the work team including Senior Managers, staff ofthe other unit and support staff.To accurately record information (to the standard specified in The Care Homes Policy &Procedures) including all care planning and care delivered to our Residents, to ensure this careplanning is kept up to date and to report promptly to Care Manager or Registered Manager anyproblems or concerns in delivering this care.Enriching Lives TogetherTo meet legal and professional requirements with regard to the dispensing, storage andadministration of medication.To ensure that any complaints received from whatever source are properly logged and reported tothe Care Manager or Registered Manager.To fully understand and observe confidentiality in all matters concerning Care HomesResidents and staff members.To accurately maintain all other documentation necessary to ensure the smooth running and qualityof service provision of Care Homes.To communicate effectively with Residents, their families and representatives and all professionalassociates and visitors to Care Homes.To take a key role in promoting the Philosophy and Policies and Procedures of Care Homesand disseminating knowledge of these throughout the organisation.To be familiar with Health & Safety at Work Regulations and take responsibility for the Health &Safety of The Care Homes Residents, your staff team and visitors.To ensure that fire alarms, Residents call systems (call bell and sensor mats) and door alarms arefully functional during each shift and to report and log immediately any faults reported and followpolicy to rectify this.Monitor the effective use of resources in providing our serviceMaintain disciplinary Actions as per Policy and Procedures or underperformance by individualsRepeat or serious non-compliance / underperformance must be reported immediately to the CareLead and Care Manager.To understand the role of the named keyworker and ensure you carry out this role effectively andthat your staff team are also familiar with and carry out this role effectively, ensuring documentationis completed every month in relation to thisEnsure adequate staff cover at all times, including forthcoming shifts where there is known to be aproblem due to sickness etc.Work as part of the management team within a flexible rota which will include shift work, weekendsbank holidays.To be prepared to accept other duties and responsibilities commensurate with the post, in light ofchanging circumstances.To establish and maintain good relationships with Residents, their family and representatives,professional contacts, members of the local community, suppliers and any other parties with whomThe Care Home has dealings and to welcome and be courteous to all visitors to the CareHome at all times.In the absence of the Care Manager or Registered Manager, to record appropriate details of anyprospective Residents, following the policy and procedure and provide this information to CareManager or Registered Manager as soon as they are next available.