Customer Service Advisor

Job Location	Clayton Le Moors
Education	Not Mentioned
Salary	24,500 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Customer Service Advisor Salary: £24,500 per year + benefitsHours: 4 days on 4 days off (Days & Nights)! Immediate start available !We are looking for Customer Service Advisors based in Clayton-Le Moors, on a permanent full-time basis.If you are searching for a role with genuine prospects, competitive pay and an environment where you will be well supported and trusted to do your job, then look no further!Our Ideal Candidate

Call Centre/Contact Centre experience
Ideally 2-3 years worth within a fast-paced engaging environment
Phone based customer service experience is essential
The ability to remain confident and resilient
A great personality certainly helps!

The Role:Joining a thriving customer service office, you will be helping business customers to manage their transport services, in line with agreed policies. You will take calls from businesses who require support to fulfil their obligations to their travel customers Full training will be provided.Further to the above:

Answer inbound and outbound calls with regards to customer queries
Always uphold a high level of customer service
Record and escalate any issues
Update call information on a CRM system
Resolve customer requirements on first point of call
Take ownership of individual queries

Hours 4 shifts at 7am7pm followed by4 shifts off followed by4 shifts at 7pm - 7am followed by4 shifts off etc.The shifts rotate between day and nightsBenefits include

Full training
Brand new modern office space and location with free onsite parking
Free train / bus travel pass (upon completing probation)
Company shares options
Life assurance
Pension builder
Dress down attire
Supportive and friendly team environment
Genuine progression opportunities

Interested Click to Apply! Or, call Ross Wilkins-Heath at Pertemps (Leeds)If theaboveinformation sounds of interest, then please click apply today or pick up the phone, call Pertemps (Leeds) and ask for Ross.

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