Branch Administrator

Job Description

The RoleAt Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a Top Employer for 5 consecutive years. If you are well organised, you put your customer first,and you want to know what its like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about this exciting opportunity to join us as a Branch Administrator.Youll be working for Neville Lumb in Swadlincote. Neville Lumb is one of more than 30 exciting Saint-Gobain brands in the UK. Established in 1882, Neville Lumb is a market-leading supplier of commercial sanitaryware to new build and refurbishment projects.Is this role right for meFirst and foremost, we always want to recruit talented people that align well with our values and way of working; so whether youve never worked in this industry before, or had years of experience with one our competitors, youre just as likely to be a greatfit! A great Branch Administrator at Neville Lumb is organised in their approach, showing good attention to detail so their work is accurate and reliable. As a methodical and approachable person, you will be able to work well on your own and take full ownershipand responsibility for the work you do. There is some specific experience/skills/knowledge we are looking for from suitable candidates; * Excellent organisational skills and the ability to priorities work loads* Excellent telephone and customer service skills* PC literate; Microsoft Office, Word, Excel etc.* Experience working in a busy distribution branch environment * Ability to work under pressure and think strategically * Ability to communicate on all levels* Customer focused* Results focused* Market knowledge - knows the customers and competitors in the area and actively keeps up to date with market intelligenceWhat will I be doing in the roleOur Branch Administrators are one of our most important roles in the business. A great Branch Administrator will help keep our business running smoothly. To support the business, you will;* Achieve branch targets through exploiting chosen market - including sales, margin, profit, working capital, stock holding, shrinkage etc. * Develop, motivate and performance manage the branch team* Ensure processes in place to monitor and continuously improve customer service * Develop / manage stock levels effectively according to set targets* Ensure staff are knowledgeable in all company core skills and specific job role * Ensure branch can operate effectively during holidays or sickness * Follow company policy and procedures for all branch matters (e.g. health and safety, HR, Business Controls)* Take action to safeguard all company assets* Maintain administrative records * Provide branch performance information * Keep self and staff up to date with changes in relevant regulations, legislation, market developments, products and company news* Act in professional manner providing an example to staff* Demonstrate and encourage flexibility in order to improve efficiency and effectiveness of the overall businessAbout UsAre Neville Lumb and Saint-Gobain an Inclusive employerWere working hard to be, and were keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you! We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibilityThe world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirementor need that you may have for this role (this could be flexible hours, a job share, part time, to name a few). We cant guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen.

Keyskills :
Administration / Customer Service / Stock / Calls / Counter / Branch / Admin / Assistant