Office and Business Support Manager

Job Description

Office and Business Support ManagerBased: BA3 4GP, Chewton Mendip, SomersetSalary: £24-26,000Start date: ASAPAre you an uber-organised office manager with brilliant communication skillsDo you love having fingers in lots of pies and love ticking off all those items each day on your To Do listCould you be described as the glue that keeps people together and projects moving forwardPlus able to get to Chewton Mendip dailyWed love to hear from you.Your next career move as Working Knowledges new Office and Business Support Manager will be lots of satisfying hard work alongside a brilliant team.You will play a leading, central and developing role in the planning and delivery of our portfolio of Digital Marketing Apprenticeship programmes.You will be the glue that brings the programmes together so that everyone has an excellent and enjoyable experience of the programme, whether they are an apprentice or a business owner with an apprentice.ABOUT WORKING KNOWLEDGEWorking Knowledge harnesses the energy and innovation of youth to help businesses thrive. We do this through our groundbreaking Digital Marketing Academy - delivering the Level 3 Digital Marketing Apprenticeship to ambitious young people and entrepreneurial,forward-thinking businesses across England.About the Office and Business Support roleDue to our fast growth, we are looking for someone to be our Office and Business Support Manager. This is a varied and exciting opportunity to not only be the office and administration lead but to also support the Delivery and Sales & Marketing teams.Some of your accountabilities as our Office and Business Support Manager include:

• Creating and implementing administrative systems to support a smooth, compliant and professional operation.
• Coordinating the dissemination and updating of policies and recording of such.
• Project management of the renovation of our new HQ, and subsequent daily management of the venue.
• Liaison with all including apprentices, employers, partners and associates.
• Keeping on top of all data in our CRM system.
• Coordinating Employer induction sessions.
• Supporting the process of onboarding new Apprentices and Employers onto the programme.
• Helping to manage the diaries of the MD and Operations Manager.
• Supporting key members of staff with administrative tasks.
• Organising staff away days and celebrations.

We are a small team and there will be tasks that fall outside of the above key responsibilities.Due to the variety of the position, we require someone that is open to working in a dynamic and fluid way No two days will be the same!ABOUT YOUWe are looking for an experienced, dynamic and motivated person, who thrives in a busy environment.We also would love you to have many of the following:

• A few years of business support and/or administrative experience in a fast-paced environment
• Excel, Word, Dropbox and Google Drive knowledge
• Highly organised and attention to detail
• A can do positive attitude
• Confidence to challenge, and question in the pursuit of excellence and efficiency
• Excellent time management skills, ability to prioritise and to multi-task
• Proven ability to confidently communicate with people across a business including business owner and their new apprentice
• Experience in supporting teams at all levels

If youre nodding your head as you read this list of personal attributes wed love in our next team member, we cant wait to hear from you:

• You love creating and ticking off to-do lists
• Collaborative team player
• Adaptable, resourceful and tenacious
• Willingness to work flexibly
• Calm under pressure
• Logical and innovative
• Independent thinker
• Proactive problem solver
• Passion for supporting young people

WHAT WE OFFER

• £24,000 to £26,000 per annum
• Annual leave of 28 days including bank holidays
• Pension Scheme
• A friendly and supportive work environment
• Being part of an innovative and driven organisation with pioneering training and coaching practices
• The opportunity to play a key role in a growing organisation
• Biannual team away days
• Training and personal development opportunities
• A flexible working environment

EQUAL OPPORTUNITIESIt is the policy of Working Knowledge to treat all employees and job applicants fairly and equally regardless of their sex, sexual orientation, gender, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or unionmembership status.